Privacy Notice

Evergreen Business Solutions respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, store and protect your information when you use our website, request our services or communicate with us. Please read this Notice carefully. If you have any questions, please contact us using the details provided at the end of this document.

1. Who We Are

Evergreen Business Solutions provides commercial procurement, consultancy and business support services, including business energy procurement and related advisory services.

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For the purposes of UK data protection legislation, Evergreen Business Solutions is the Data Controller for the personal information collected through our website and business activities.

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Business Details

Company Name:
Evergreen Business Solutions Ltd

Trading Name:
Evergreen Business Solutions

Registered Office:
20 - 22 Wenlock Road, London, N1 7GU

Company Registration Number: 09371018

Email: hello@evergreenbs.uk

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2. Information We Collect

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Depending on the services you request, we may collect:

Personal Information

• Name

• Job title

• Company name

• Email address

• Telephone number

• Business address

• Billing address

• Correspondence

Business Information

• Company registration number

• VAT number (where applicable)

• Supply addresses

• Utility supplier details

• Contract renewal dates

• Meter information

• Consumption data

• Copies of utility bills

• Energy usage information

Website Information

When you visit our website we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of visit

• Website usage statistics

3. How We Use Your Information

We only use your information where it is necessary for legitimate business purposes.

Examples include:

• Preparing quotations

• Comparing supplier offers

• Contacting utility suppliers

• Providing consultancy services

• Responding to enquiries

• Managing customer accounts

• Sending requested information

• Improving our website

• Meeting legal and regulatory obligations

• Preventing fraud

We will never sell your personal information.

4. Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

Contract

Where processing is necessary to provide our services or prepare a quotation.

Legitimate Interests

To improve our services, communicate with customers and manage our business effectively.

Legal Obligation

Where we are required to comply with applicable laws or regulatory requirements.

Consent

Where you have given permission for us to contact you for marketing purposes or where consent is otherwise required.

You may withdraw your consent at any time.

5. Sharing Your Information

To provide our services we may share information with:

• Utility suppliers

• Procurement platform providers

• Credit reference agencies

• Regulatory authorities

• Professional advisers

• Technology providers

• IT service providers

We only share information necessary to perform our services or meet legal obligations. Where third parties process information on our behalf, they are required to keep it secure and confidential.

6. Marketing Communications

If you request information from Evergreen Business Solutions, we may occasionally contact you regarding:

• Contract renewals

• Business energy updates

• New services

• Industry developments

• Relevant offers

You can unsubscribe from marketing communications at any time.

We will never send unsolicited marketing where prohibited by law.

7. Data Security

Protecting customer information is extremely important to us.

We implement appropriate technical and organisational measures designed to safeguard personal information against:

• unauthorised access;

• accidental loss;

• misuse;

• alteration;

• disclosure; and

• destruction.

While no electronic system can be guaranteed completely secure, we continually review our security procedures and work with trusted technology providers to protect your information.

8. Data Retention

We only retain information for as long as necessary.

Retention periods may vary depending on:

• legal requirements;

• regulatory obligations;

• contractual requirements;

• legitimate business purposes.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

9. Your Rights

Under UK GDPR you may have the right to:

• request access to your personal information;

• request correction of inaccurate information;

• request deletion of your information;

• restrict processing;

• object to certain processing activities;

• request transfer of your information;

• withdraw consent where applicable.

Requests should be submitted using the contact details provided below.

We will respond in accordance with applicable data protection legislation.

10. Cookies

Our website uses cookies to improve functionality and user experience.

Further information is available within our separate Cookie Policy.

11. Contact Us

If you have any questions regarding this Privacy Notice or wish to exercise your data protection rights, please contact:

Evergreen Business Solutions

Email: hello@evergreenbs.uk
Telephone: 0191 7163555
Address: 20-22 Wenlock Road, London, N1 7GU
 

If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website:
www.ico.org.uk

Telephone:
0303 123 1113

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12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in legislation, regulatory guidance or our business activities. The latest version will always be available on our website. Where appropriate, we will notify customers of significant changes.

Our Privacy Commitment

At Evergreen Business Solutions, we believe trust begins with transparency. We collect only the information we need, use it responsibly and protect it carefully. We are committed to respecting your privacy, handling your information securely and complying with UK data protection legislation. If you ever have questions about how your information is used, our team will be happy to help.